Privacy Policy
Last updated: [REPLACE: DATE]
This Privacy Policy describes how [REPLACE: LEGAL ENTITY] ("we," "us," or "our"), the operator of FixMyLifePolicy.com (the "Site"), collects, uses, and shares information when you visit the Site or call our help line.
1. Information We Collect
Information you provide. When you call us, you may choose to share information such as your name, phone number, state of residence, and details about your insurance policy or coverage needs. We collect only what you choose to tell us.
Information collected automatically. When you visit the Site, we and our service providers automatically collect certain information, including:
- Device and browser type, operating system, and screen size
- IP address and approximate geographic location (city/state level)
- Pages viewed, time on page, referring website, and links clicked
- Whether you tapped or clicked a phone number on the Site
Call information. If you call us, our phone system may log the date, time, duration, and your caller ID. Where calls are recorded for quality or compliance purposes, you will be notified at the start of the call as required by applicable law.
2. Cookies and Advertising Technologies
We use cookies and similar technologies, including Google Ads conversion tracking and related Google tags, to measure the effectiveness of our advertising — for example, to know that an ad click led to a phone call. Google may use cookies to serve and measure ads based on your visits to this and other websites. You can learn how Google uses data at Google's privacy and ads settings pages, and you can opt out of personalized advertising through your Google account settings or industry opt-out tools such as the Digital Advertising Alliance.
You can also set your browser to refuse cookies, though parts of the Site may not function as intended.
3. How We Use Information
- To answer your questions and provide the policy help you request
- To operate, maintain, and improve the Site
- To measure advertising performance and manage our ad campaigns
- To comply with insurance licensing, record-keeping, and other legal obligations
- To prevent fraud and protect the security of our systems
4. How We Share Information
We do not sell your personal information. We may share information with:
- Insurance carriers, when you ask us to obtain quotes or make changes to a policy on your behalf
- Service providers, such as our phone, hosting, and analytics vendors, who process information on our behalf under confidentiality obligations
- Legal and regulatory authorities, when required by law, subpoena, or insurance regulation
- A successor entity, in connection with a merger, acquisition, or sale of our business, subject to this policy
5. Your Choices and Rights
Depending on your state of residence, you may have rights to access, correct, or delete personal information we hold about you, and to opt out of certain uses. Texas residents may have rights under the Texas Data Privacy and Security Act; residents of California and other states may have rights under their respective state privacy laws. To exercise any of these rights, contact us using the details below. We will verify your request and respond within the timeframe required by applicable law.
To opt out of personalized advertising, use the Google and industry tools described in Section 2.
6. Data Retention and Security
We retain information for as long as needed to serve you, meet insurance record-keeping requirements, and comply with law, after which we delete or de-identify it. We use reasonable administrative, technical, and physical safeguards to protect information, though no method of transmission or storage is completely secure.
7. Children
The Site is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page.
9. Contact Us
[REPLACE: LEGAL ENTITY]
[REPLACE: ADDRESS]
Phone: (000) 000-0000
Email: [REPLACE: EMAIL]